Privacy Policy

Who we are

Aitium Inc is a technology company based in Georgetown, Texas. Contact: contact@aitiuminc.com · +1 (512) 884-0026 · 5373 Williams Dr, #240, Georgetown, TX 78633.

Scope

This policy covers:

Models and software you run entirely on your own hardware do not send your data to Aitium; that data stays under your control.

• Our public website (aitiuminc.com) and related pages, forms, and cookies
• Communications you send us (email, phone, contact forms, access requests)
• Our models and software, such as Ember endpoints and Foxtail Harness early access (together, the “Offerings”), when you use hosted versions of them

Information we collect

Depending on how you interact with us, we may collect:

• Contact and identity details you provide (name, email, phone, company, message content)
• Technical data from the website (IP address, browser type, device, pages viewed, approximate location derived from IP)
• Cookie and similar preference data as described in our cookie banner (necessary cookies always on; analytics/marketing only with consent where applicable)
• Data you submit to hosted Offerings — for example prompts and inputs sent to an Ember endpoint, or agent-run records in Foxtail Harness — together with basic usage and error logs needed to operate them

How we use information

We do not sell personal information. We do not use data you submit to hosted Offerings to train our models unless you explicitly agree to it.

• Operate, secure, and improve the website and our services
• Respond to inquiries and provide customer support
• Provide and secure the hosted models and software you use, and process access requests
• Comply with law, enforce agreements, and protect our rights and users

Sharing

We may share information with:

We do not share your data with unrelated third parties for their marketing.

• Service providers who help us host, secure, email, or operate the site and our software (bound to use data only on our instructions)
• Netlify, which hosts the website and receives contact-form submissions on our behalf
• Google Analytics, only if you accept analytics cookies — to measure aggregate site usage (IP addresses anonymized)
• Professional advisors (legal, accounting) under confidentiality where needed
• Authorities when required by law or to protect rights, safety, or security

Cookies

We use necessary cookies to run the site. Optional analytics or marketing cookies run only if you accept them via the cookie banner or preferences. You can change preferences later through the same controls. See also this Privacy Policy and the on-site cookie preferences UI.

Retention

We keep information only as long as needed for the purposes above, including legal, tax, dispute, and security requirements. Website analytics (if enabled) follow the retention settings of those tools. Data submitted to hosted Offerings is kept only as long as needed to provide them, then deleted or anonymized.

Security

We use administrative, technical, and organizational measures appropriate to the sensitivity of the data (access controls, encrypted transport, least-privilege access). No method of transmission or storage is 100% secure; if we discover a breach affecting your personal information, we will notify you and regulators as required by applicable law.

Your choices and rights

Depending on your location (including certain U.S. state laws), you may have additional rights. Email contact@aitiuminc.com with the subject “Privacy request.” We may need to verify your identity before fulfilling a request.

• Request access, correction, or deletion of personal information we hold about you (subject to legal exceptions)
• Withdraw cookie consent for non-essential cookies
• Opt out of non-essential marketing emails by using unsubscribe links or contacting us

Children

Our website and Offerings are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child provided us data, contact us and we will delete it.

International transfers

We primarily operate in the United States. If you access our services from elsewhere, your information may be processed in the U.S. or other countries where we or our processors operate, which may have different data-protection laws than your home country.

Changes

We may update this policy from time to time. The effective date at the top will change when we do. Continued use of the site or our Offerings after an update constitutes acceptance of the revised policy where permitted by law. Material changes will be communicated by reasonable means to people with active access (for example by email).

Contact

Privacy questions or requests: contact@aitiuminc.com · Aitium Inc, 5373 Williams Dr, #240, Georgetown, TX 78633 · +1 (512) 884-0026.